Lay Travel Group
The process of contacting, planning and executing the travel plans are always top notch. I always look forward to working with Chris Lay and team for my travel plans.
Vacation: Western Caribbean cruise with Royal Caribbean
Dana was our agent, she was wonderful. She came up and met with us one day to help set thigs up, she has kept in contact with us the entire time and has contacted us once we got back. We were extremely happy with the arrangements she made for this trip!
Vacation: D-Day and Isle of Man Tour with Stephen Ambrose Historical Tours
Easily met and respected our budget constraints and our trip requirements, extremely attentive and quick to respond to any question we had. Communication, friendliness, responsiveness, helpfulness was all top notch
Vacation: Honeymoon in Jamaica - June 2025.
We appreciate having Lay Travel Group planning our vacations. We know we are covered and they have thought of everything before we depart. And should something unexpected happen while we are away, they are there to help as well.
Vacation: Caribbean cruise.
Dana helped us plan our trip with Insight European Rhapsody. We really appreciated the help especially when my husband had to cancel when becoming ill with Covid. Because she had recommended Dream Works Travel Insurance we were able to get back his portion of the trip. Every question was always answered professionally by Dana. She did an excellent job! The other five members of our group continued with a trip of a lifetime. Insight travel had booked wonderful hotels and our travel guide was outstanding. It is hard to say what city was our favorite because there were so many highlights. We highly recommend this tour company and working with Dana. She is the best! company. The trip we just did was trouble free.
Vacation: Guided Tour vacation in Europe.
Chris Lay and team provides excellent travel service and advice. We have traveled to many wonderful places through Chris’ company. The trip we just did was trouble free.
Vacation: Family group vacation at all-inclusive beach resort in Mexico.
Chris was great, very courteous, informative, and answered all our questions. The fact that he called us ahead of time was fantastic. Great personal service.
Vacation: 11-night cruise aboard the Ruby Princess roundtrip from San Francisco.
Rose and Chris are always so responsive and helpful any time I have questions. No matter where they are in the world, they are responding and following up in a timely manner. They ensure my vacation is top notch!
Vacation: 4-night family cruise aboard the Disney Wish roundtrip from Port Canaveral.
Our first ever cruise on Silversea exceeded expectations. Chris secured onboard ship credits and recommendations on cabin location that enhanced our experience. The follow through on his end was never in question. Thanks, Chris, for the excellent service!
Vacation: 11-night family cruise aboard the Silver Ray from Athens to Venice.
Chris Lay was great in the work he did for us, and I would highly recommend him to others.
Vacation: 16-day custom-designed self-driving tour through the UK and 2 nights in Paris.
Chris did a great job of booking my vacation to providing all the documents we needed to travel with. We also got some nice surprises when we got our travel documents! Great job, Chris! Highly recommend him to others.
Vacation: 16-night Greenland and Iceland cruise aboard the Caribbean Princess, roundtrip from London (Southampton).
This was the first time I had used a travel agent. Dana was great and took care of everything for us. It was so nice as we were just able to rest and relax. If we had questions, she was always available and willing to help. As we planned our future vacations, we will be contacting our agent - Dana Klauss!
Vacation: 7-night vacation package at Iberostar Grand Paraiso in Mexico.
Chris was amazing to work with in planning our London trip. He found many great opportunities for our family to choose from to make our trip unique. He was patient with us through our decision making process and very helpful. We had a great vacation filled with many happy memories!
Vacation: 8-night custom-designed family vacation to London
Our tour of Switzerland was awesome! Had we went on our own, we would not have seen a fraction of what Dream Vacations allowed us to experience!
Vacation: 7-night guided tour of Switzerland with Insight Vacations
Dana was an absolute DREAM to work with! We booked our vacation sort of "last minute" and Dana made sure we were able to do all things we hoped to do! She followed up frequently to ensure our vacation was all that we expected and addressed any questions/concerns we had in a timely manner. She took the stress out of planning our family vacation by provided us with additional recommendations if our down days allowed extra activities. If you're gonna travel, make sure Dana is your planner!! She rocks!
Vacation: 10-day family vacation in Hawaii.
I felt very comfortable that we would be taken care of on this trip and felt like our travel agents went above and beyond to make sure we got what we wanted out of the trip. We checked in with them when we needed something, but otherwise did not feel pushed by them to spend more money or be "sold" on something additional or something we didn't want. They were very helpful and offered several tips for things that we would not have thought of either. Great people and great experience. We will definitely be looking to book something with them again. Thank you so much!
Vacation: 13-night guided tour of the United Kingdom with Globus - a Lay Travel Group hosted vacation
Chris did an amazing job planning our honeymoon. He checked in with us before we left to ensure everything went smooth.
Vacation: 6-night honeymoon package at Bahia Principe in Jamaica
Chris was awesome to work with. He took our own personal wants/needs into consideration when planning this trip for us. We will be reaching out to him again!!
Vacation: 5 night trip to Arizona for Chicago Cubs Spring Training
Chris is awesome! He went above and beyond to help us plan and be prepared for our NYE getaway to Vegas! Can't wait for our next trip he plans!
Vacation: 4-day getaway to Las Vegas for New Year's Eve
Dream Vacations made the end to end proess of my trip to simple, affordable & reliable. I appreciate them for not contacting me continuously, selling my data, or wasting my time & money. They saved me $500 from the time I requested information and the time I booked my trip. That is honesty! I will book again. I can't wait for my next dream vacation.
Vacation: 5-day custom designed itinerary in Japan.
The villa in Santorini was awesome. Amazing view and the staff was outstanding. The hotel in Athens was located in a great spot. Again great staff. On the second stay they put us in a really nice big room. We ended up with some flight delays, but other than that no travel issues. Phenomenal trip.
Vacation: 8-night custom designed itinerary in Greece
Wonderful experience from the initial booking to the flight home. Chris and Rose exceeded our expectations and my husband and I truly enjoyed our time in Las Vegas and the Grand Canyon for our (18 years late) honeymoon!! Highly recommend them!!
